FAQs

Can I pay for a tour by cash?

If you want to pay be cash you will need to make the booking by phone, as we require credit card details to secure the booking.  You can then pay by cash to the driver on the day.

Are meals included on the tours?

No meals are included on the tour unless specified.  Some of the tours will provide for a light refreshment or coffee – please check the tour details for inclusions.

How far in advance should I book?

 It is advisable to book 2 or 3 days ahead for the day tours to secure your seat. 

Will I be pick up from my accommodation?

Specific CBD pickups and dropp offs can be booked by phone upon confirmation for $10 surcharge (each way) paid to tour driver. Note: Surcharge is per booking - not per person.

Main departure point: HOTEL JEN (formerly Traders), ROMA STREET, BRISBANE (please wait at driveway entrance to Hotel). 

Can I bring luggage on board the bus?

We like to keep the luggage to a minimum to make for quick pick-up  and drop off times.

On our day tours we recommend you bring a small carry pack for personal items and food.  If you are taking an overnight tour  - please let the reservations if you have oversize luggage.

What time do tours depart and return?

Depart Brisbane: 7:45am

Return Brisbane: 4:30pm - 5:00pm

Please wait outside of HOTEL JEN 5 minutes prior to given pick up time and look for the prominent QTOUR bus. Time may vary slightly depending on traffic.

What should I wear for tour?

It is a requirement that comfortable walking shoes be worn. A light sweater maybe required in the mid-winter season – but this will be quite unusual. Remember to check the forecast, and to pack a raincoat or umbrella if there is a likelihood of rain.

Insurance?

Travel insurance is not included. We recommend you have appropriate insurance, including a cancellation policy.